Agency Excellence Awards

For the agencies setting the standard

RecognisesBusiness growthCustomer serviceProfessional achievement

RecognitionBusinessGrowthIndustry

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About this category

Celebrating the sales, lettings and commercial agencies whose service, results and integrity define the market.

Eligibility

Open to UK sales, lettings and commercial property agencies of any size for work during the current awards period. Self-nominations and third-party nominations are both welcome.

Judging criteria

Entries will be judged on client service and satisfaction
Results achieved for vendors
Landlords and tenants
Professionalism and compliance
Market knowledge
The strength of the team

Qualitative criteria

Quality of client service
Integrity and transparency
Market knowledge and advice
Use of technology and marketing
Team culture and development

Metrics

Sales or lettings completed
Average time to sell or let
Achieved price against asking price
Client reviews and ratings
Instructions won

Additional criteria

Submissions should include performance figures
Client testimonials or reviews
Examples of service that set the agency apart

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