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Bournemouth Excellence Awards, 29 Jul 2027

All categories

Hospitality Excellence Awards

Business Excellence AwardsStandard

Catering Equipment Servicing Company of the Year Award

For the engineers who keep kitchens cooking

RecognisesCustomer serviceProfessional achievement
RecognitionBusinessCommunityIndustry

About this category

The Catering Equipment Servicing Company of the Year Award recognises a catering and kitchen equipment servicing business whose engineers keep hospitality kitchens running.

It rewards first-time fixes, response times and planned maintenance.

Eligibility

Open to catering and kitchen equipment servicing businesses, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on response and first-time fix rates
  • Planned maintenance
  • Client satisfaction and retention among hospitality businesses
  • Service and reliability
  • Growth over the last year

Qualitative criteria

  • Clarity of offer and what sets it apart
  • Reputation with clients and partners
  • Culture and the team behind the business

Metrics

  • Revenue and growth
  • Client satisfaction and retention
  • Jobs created or retained

Additional criteria

  • Include figures for the last one to two years
  • Examples of standout work and testimonials from clients or partners

Know someone who fits?

Put their name forward. It is free, and a few honest lines about why is enough to start. Save a draft and finish whenever it suits you.

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