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Bournemouth Excellence Awards, 29 Jul 2027

All categories

Hospitality Excellence Awards

Business Excellence AwardsStandard

Hospitality Insurance Broker of the Year Award

For the broker who is there when things go wrong

RecognisesCustomer serviceProfessional achievement
RecognitionBusinessCommunityIndustry

About this category

The Hospitality Insurance Broker of the Year Award celebrates an insurance broker or insurer that protects hotels, restaurants, pubs and venues with the right cover and real support at claim time.

It rewards expert advice, fair claims handling and loyal clients.

Eligibility

Open to insurance brokers and insurers serving hospitality, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on advice and cover
  • Claims support
  • Client feedback and retention among hospitality businesses
  • Service and reliability
  • Growth over the last year

Qualitative criteria

  • Clarity of offer and what sets it apart
  • Reputation with customers and partners
  • Culture and the team behind the business

Metrics

  • Revenue and growth
  • Customer satisfaction and retention
  • Jobs created or retained

Additional criteria

Include figures for the last one to two years, examples of standout work and testimonials from hospitality customers or partners.

Know someone who fits?

Put their name forward. It is free, and a few honest lines about why is enough to start. Save a draft and finish whenever it suits you.

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