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Bournemouth Excellence Awards, 29 Jul 2027

All categories

Hospitality Excellence Awards

Business Excellence AwardsStandard

Leisure Club and Fitness Facility of the Year Award

For the leisure club members love

RecognisesCustomer servicePeople & culture
RecognitionBusinessCommunityIndustry

About this category

The Leisure Club and Fitness Facility of the Year Award recognises a hotel leisure club, health club, pool or fitness facility with an outstanding member and guest experience.

It rewards facilities, service and member retention.

Eligibility

Open to hotel leisure clubs, health clubs, pools and fitness facilities, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on member and guest satisfaction
  • Facilities
  • Retention and commercial performance

Qualitative criteria

  • Clarity of offer and what sets it apart
  • Reputation with clients and partners
  • Culture and the team behind the business

Metrics

  • Revenue and growth
  • Client satisfaction and retention
  • Jobs created or retained

Additional criteria

  • Include figures for the last one to two years
  • Examples of standout work and testimonials from clients or partners

Know someone who fits?

Put their name forward. It is free, and a few honest lines about why is enough to start. Save a draft and finish whenever it suits you.

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